TCF Bank

Reviews

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  I'm shocked at how poorly this particular branch is run. The branch manager would not even speak to my wife and I, and the teller was one of the rudest people I have ever met. We have been account holders for over 20 years and have 2 checking accounts active. One of the accounts over drafted by $15 dollars. Somehow we missed it, our fault, but because we have 2 linked accounts the closed BOTH accounts without a courtesy notice. This branch manager told her teller that we could not reopen the account, branch policy. The manager never got out of the office to even look at our account or speak to us! I have a friend who works at TCF corporate and with one phone call got everything restored with no issue, and an apology for the banks mistake. This branch will NEVER get a positive review from me, and I run an extremely large business across the street from this location. TERRIBLE, TERRIBLE customer service!!
  By Pugs Are da best, August 27, 2017

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